Antivirus Support Refund Policy - Hassle-Free Refunds
At Antivirus Support, our Antivirus Support Refund Policy ensures that you can confidently subscribe to our services. Moreover, if you are not fully satisfied, you can request a refund under clear and transparent terms. Therefore, we prioritize your satisfaction and work actively to resolve every issue promptly.
Refund Policy for Annual Subscription
Our Annual Subscription Support Plans require a twelve-month commitment. However, customers can request a full refund within 30 days of subscribing. Additionally, management may approve refunds beyond 30 days in special cases.
Key points for Annual / Small Business Plans:
Request a 100% refund within 30 calendar days of subscription.
Per-incident plans do not qualify for refunds.
We cannot issue refunds after 30 days, except at management discretion.
For example, visit our Services page to learn more about available plans.
Antivirus Support Refund Policy – Eligibility Criteria
We accept refund requests only if one of the following conditions applies:
You followed all prerequisites, but our engineers could not resolve the issue while your account remained active.
Your plan does not cover the issue.
Less than 30 days have passed since the engineer last worked on the problem.
Unlimited plans have no previously resolved ticket for the same issue.
In addition, all refund requests must include proof of subscription and relevant issue details.
How to Request a Refund – Antivirus Support Refund Policy
Next, follow these steps to request your refund:
Contact Customer Support via Contact Us page or email.
Provide your subscription details and clearly explain the reason for your refund request.
Our team will review your request and respond within 3–5 business days.
Refund Process Timeline:
We process approved refunds within 7–10 business days.
We return funds to your original payment method.
You will receive a confirmation email once we initiate your refund.
User Responsibilities – Antivirus Support Refund Policy
To ensure a smooth resolution and refund eligibility, you must:
Cooperate with the engineer: Follow instructions carefully and confirm that the issue reproduces consistently.
Provide System Access: Ensure the problem occurs on a single system with all connected workstations and peripherals.
Understand Hardware & Software: Be familiar with your system so that our technician can diagnose and resolve the issue efficiently.
Allow Full System Availability: Grant access to hardware and software during support sessions.
Maintain Data Backup: Always back up your software and data. Antivirus Support does not take responsibility for lost or corrupted data.
If necessary, contact us for assistance at Toll Free: +1 (888) 251-5252.
FAQs – Antivirus Support Refund Policy
Can I get a refund if my annual plan issue is partially resolved?
We grant refunds only if the issue remains unresolved after all support efforts. Otherwise, no refund is issued.
Are per-incident plans eligible for a refund?
No, refunds apply only to annual subscription plans.
How long does it take to process a refund?
We issue refunds within 7–10 business days after approval.
What if I missed the 30-day refund window?
Management may approve refunds on a case-by-case basis even if the 30-day period has passed.
Do I need to back up my data before requesting support?
Yes, you must maintain backups. Antivirus Support does not accept liability for data loss.
Why Choose Antivirus Support
Certified 24/7 technical experts
Transparent and clear Antivirus Support Refund Policy
Hassle-free and secure support and refund process
Trusted by users across the USA
As a result, with Antivirus Support, your investment is safe, and your satisfaction is our top priority. Our refund policy gives you confidence, clarity, and excellent customer care.